Semantica Technical Support

Semantic Research offers two classes of support options: free online technical support and paid premium support services.

Online Support

Help yourself to our complimentary online support resources:

• Contact us via email at support@semanticresearch.com if you have a question about one of our products.

Premium Support

Semantic Research recognizes the demands placed on your business and understands that the high-availability of your knowledge resources is directly linked to your company's success. Which is why we offer Premium Support: To ensure a smoother, more efficient business operation that helps you continue to maintain and develop profitable relationships with those that matter to your business. At the foundational levels, Premium Support gives your business a lifeline you can access just by picking up the phone. At the highest levels, dedicated professionals work together to forge a close and proactive relationship -- where your business is their focus. Options include:

• Priority access to expert resources, 24x7x365
• Fast and predictable response times
• Dedicated resources for personalized support
• Relationship management

For detailed information regarding Premium Support in your area, contact us at sales@semanticresearch.com.